Privacy Policy

Effective Date: 07/23/25

Who We Are

ExitLoop, LLC (“ExitLoop,” “we,” “us,” or “our”) provides AI-driven automation consulting and related digital services to small- and mid-sized businesses. Our principal place of business is 2150 E JORDAN WAY, EAGLE MOUNTAIN UT 84005. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://exitloop.ai/ (the “Site”), engage with our chatbots, or use any services that link to this Policy (collectively, the “Services”).

Information We Collect

We collect the following categories of information:

• Personal Identifiers – such as your name, email, phone number, mailing address, employer, and job title. We collect this through web forms, chatbots, calendaring links, emails, and calls.

• Commercial Data – like service inquiries, payment details (processed by third-party providers), signed agreements, and invoices, often during onboarding or support calls.

• Internet / Device Data – including your IP address, browser type, referring URL, interactions, device IDs, and cookie data. These are collected using server logs, cookies, and analytics tools.

• Usage Data – such as how you navigate the site (clicks, scrolls), session recordings, and chatbot conversations. Collected via tools like Google Analytics 4 and Hotjar.

• AI Training Inputs – including documents or data you upload for our AI tools to generate tailored recommendations. These are handled via secure, encrypted file portals.

We do not knowingly collect information from children under 13. The Site is not intended for children.

Why We Use Your Information

We use your data for the following purposes:

• To deliver and improve the Services — based on our contract with you.

• To respond to inquiries, book demos, and send proposals — based on legitimate interest or your consent.

• To process payments and manage accounts — required to fulfill contracts or comply with legal obligations.

• To send newsletters, marketing emails, or event invites — based on your consent, which you can withdraw at any time.

• For analytics, debugging, and fraud prevention — based on our legitimate interest in maintaining a secure, functional platform.

• To comply with laws and court orders — as required by applicable legal obligations.

Automated Decision-Making

Some of our recommendations may be generated by AI systems (e.g., OpenAI, Anthropic). However, all final outputs are reviewed by a human before delivery. We do not make fully automated decisions that have legal or similarly significant effects.

How We Share Information

We never sell or rent your data. We only share it when necessary:

• With trusted service providers — including AWS (hosting), HighLevel (CRM), email/text platforms, payment processors, analytics vendors, video meeting tools, and AI providers (OpenAI, Google Cloud AI, Anthropic).

• With professional advisors — like attorneys, accountants, and insurance agents.

• As part of business transfers — if we are acquired, merged, or sell assets, data may transfer with the business.

• For legal compliance — when required to comply with the law or protect rights, property, safety, or enforce our terms.

All partners are contractually required to protect your data and only use it for what we hired them to do.

Cookies & Tracking

We use cookies, pixels, and other tech to:

• Save preferences and login sessions

• Improve the website and monitor usage

• Run chat widgets and lead-capture forms

• Deliver retargeted ads on LinkedIn, Google, and other platforms

You can manage cookies using your browser or the consent banner shown when you visit our site.

International Data Transfers

Though we’re based in the U.S., we work with clients worldwide. If we transfer your data from the EU, UK, or Switzerland, we rely on approved legal frameworks such as Standard Contractual Clauses.

Data Retention

We keep your information only as long as needed for the purposes stated here — plus any time required by law (tax, accounting, or compliance purposes). Archived backups are encrypted and scheduled for routine deletion.

Your Privacy Rights

Your rights depend on where you live:

• If you’re in the EEA or UK (GDPR): you may access, correct, delete, restrict use, object, request data portability, withdraw consent, or file a complaint.

• If you’re in California (CCPA/CPRA): you can request access, deletion, correction, opt-out of data “sharing,” and more.

• If you’re in CO, VA, CT, or UT: you may access, delete, correct, and opt out of targeted advertising or profiling.

• All users: can opt out of marketing emails and adjust cookie preferences.

To exercise your rights, contact us at [email protected] or call (385) 503-8830. We’ll verify your identity and respond as legally required.

Data Security

We use industry-standard protection, including:

• HTTPS (TLS) for all data in transit

• AES-256 encryption (where supported) for stored data

• Role-based access controls

• Multi-factor authentication (MFA)

• Penetration testing

• Regular vendor and software security reviews

No security system is perfect. Use of our Services is at your own risk.

Third-Party Links

Our Site may link to platforms like YouTube, LinkedIn, or Calendly. Any information you provide on those sites is subject to their privacy policies, not ours.

Changes to This Policy

We may revise this policy from time to time. If there are major changes, we’ll update the “Effective Date” and post the new version here. Continued use of our Services means you accept the updated policy.

Contact Us

For any questions, requests, or concerns about this Policy, reach out:

ExitLoop, LLC

Attn: Privacy Officer

2150 E JORDAN WAY, EAGLE MOUNTAIN UT 84005

Email: [email protected]

Phone: (385) 503-8830